Field notes
Practitioner essays on building production software with AI agents.
Operator-grade reports on the systems, decisions, and economics of shipping software with AI — what worked, what failed, and what changed.
Articles
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The Customer Product Operating Model
Executive Deck ↗Exec summary ↗Listen ↗Your product team spends 60% of their time on coordination that agents handle in minutes. Building is no longer the bottleneck, your customer's capacity to receive what you ship is. The operating model that wins is embarrassingly simple: talk to customers, figure out what to build, ship it, make sure it lands.
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Your Sales CRM Is Now a Tax, Not a Moat
Executive Deck ↗Exec summary ↗Listen ↗Your revenue team already exports pipeline data out of the CRM to do the real work somewhere else. You are not buying a strategic platform. You are paying $2.2 million a year for a database you already own, and four engineers could replace it in twelve weeks.
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If Your CFO Is Picking Your AI Tools, You Do Not Have an AI Strategy
Executive Deck ↗Exec summary ↗Listen ↗Your CFO should absolutely control the money. Your procurement team should absolutely manage the buying process. But neither of them should be deciding which AI capabilities your company adopts, because AI is not a printer.
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Dear CISO — Your Job Is Not to Stop AI. Your Job Is to Make It Safe to Ship.
Executive Deck ↗Exec summary ↗Listen ↗If your answer to AI is “no” until further notice, you are not reducing risk. You are pushing it into the shadows while your competitors learn to ship faster with guardrails you should have built.
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Everything You Learned About Building Software Is Already Wrong
Executive Deck ↗Exec summary ↗Listen ↗You read Brooks. You read Fowler. You read The Phoenix Project and highlighted the good parts. Then you built something on Claude Code this weekend and realized your entire engineering organization is obsolete. Here is what building software actually looks like in 2026.
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Will You Make It?
Executive Deck ↗Exec summary ↗Listen ↗You waited on cloud. You waited on DevOps. You pushed out the people who tried to fix it. You still have a manual QA team. Your board is already comparing you to companies half your size shipping twice as fast. This isn’t about your team. It’s about you.
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AI Will Not Save Your Monolith. These Three Things Might.
Executive Deck ↗Exec summary ↗Listen ↗Every executive wants AI to magically modernize their 10 million line monolith. It won’t. Here’s what you actually need, and why you’ve been asking the wrong question for the last two years.
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I Think I Know Where Your High Performers Are
Executive Deck ↗Exec summary ↗Listen ↗Your heaviest AI users are probably your best people. That’s the easy part. The harder question, the one that actually matters, is who still is not really using it. Go find out. It’s going to be an awkward conversation.

