Articles
-

Introducing Synthetic Users, Customers, and Personas
Executive Deck ↗Exec summary ↗Listen ↗A synthetic user is an LLM agent calibrated to a real reader persona that can navigate your product, read your copy, and tell you what is wrong before a real customer does. Here is how to build them, where they break, and why your feedback loop is six weeks too long.
-

Your Leaders Stopped Building. Now Vendors Own Your AI Strategy.
Executive Deck ↗Exec summary ↗Listen ↗Your technology leaders stopped building years ago. When AI arrived, vendors filled the vacuum. The fix is not better tools. It is rebuilding the technical leadership capability you let atrophy.
-

Customer Absorption: Your New Software Engineering Bottleneck
Executive Deck ↗Exec summary ↗Listen ↗Your engineering team can now ship a feature a day. But your customers cannot absorb a feature a day. The new bottleneck is not building. It is receiving.
-

Every Consultant Says They Can Fix Your Legacy App with AI — Here Is the Test
Executive Deck ↗Exec summary ↗Listen ↗This is the third time your company has tried to fix the monolith. The first two attempts cost millions and changed nothing. AI agents make the third attempt possible — but only if the person leading it has actually done this before. Here is how to tell in ninety seconds.





