Dear Developer: Why AI Adoption Is Slow
1 / 7
Executive Brief

Dear Developer: Why AI Adoption Is Slow

Speed without trust creates a drag on adoption, especially for disruptive technologies like AI.

Scan to read QR code linking to the article
01

Predictability is the executive mandate for technology adoption

Executives prioritize predictable delivery over uncontained speed, especially in regulated or complex environments, viewing unmanaged velocity as a risk to be contained.

Example: Picture two teams adopting a new tool. One pushes it live immediately, creating unknown ripple effects. The other integrates it methodically, ensuring stable outcomes. Executive support will flow to the second team, regardless of initial speed difference.

02

Organizational incentives constrain AI adoption, not technical efficacy

Enterprise-scale AI adoption is constrained by existing organizational incentives and governance, not by the technical efficacy of AI tools on isolated tasks.

Example: An engineering team can prove an AI tool is technically superior for a specific coding task. However, if the company's incentives reward stability and established processes, that tool will struggle to move beyond a niche use.

Low trust within an organization necessitates extensive verification and approval processes, which AI tools alone cannot bypass.

From the Executive Brief

03

Pilot programs build capability within tolerable compartments

Pilot programs for new technologies, including AI, serve to generate evidence and build capability within tolerable compartments, but rarely carry full authority to alter established operating models.

Example: A successful AI pilot demonstrates significant efficiency gains in a controlled environment. The next challenge is not the tool's performance, but how to scale its adoption against deeply entrenched workflows and existing authorities.

04

AI's true value is its contribution to predictability and safety

The true measure of AI's value in a delivery system is its contribution to predictability and safety, not merely its ability to accelerate individual technical tasks.

Example: An AI that generates code rapidly but introduces frequent bugs might appear to boost speed. However, an AI that ensures code quality and reduces deployment risks, even if slower, offers greater long-term value to the organization.

Decision

Prioritize predictable outcomes over raw speed in AI adoption.

Failing to align AI adoption with predictable delivery risks uncontained velocity, leading to increased scrutiny and slower overall integration.

— Norman Agent Driven Development