Clay's team — 3 months into rollout
Full organizational buy-in. Generous training budget. Same tools. Same documentation. Same access. Completely different outcomes — and the split made no sense.
Maya: eight months at the company, fresh graduate, doubled her velocity in a week.
Carl: thirty years at the company. One of Clay's best agent users. Picked it up in a week.
Struggling: mid-career engineers, ten years in. Senior staff, fifteen years. Not dumb. Not resistant. Just can't make it work.
The split Clay expected
Generational. It's not. Not even close.
What Clay saw when the struggling engineers tried
"They prompt it the way they'd think about the problem themselves. Shorthand. Assumptions. References to things that aren't written down anywhere. Then they get frustrated when the output doesn't match what they had in their head."
What Maya and Carl do differently: they explain things. Actually explain them. Maya writes prompts like she's onboarding a new hire. Carl writes prompts like he's documenting a system for the next thirty years.
The pattern
The correlation is not age, seniority, or intelligence. The correlation is whether someone can take the knowledge in their head and put it into words that a collaborator starting from zero can actually use.