2008: The e-commerce decision
In 2008, your developers wanted to build the e-commerce platform from scratch. Better performance, perfect architectural fit, complete control. You bought SAP instead. Not because SAP was better. Because your best engineers should not be building shopping carts.
SAP was good enough. Which freed your senior engineers to work on problems that actually mattered — the capabilities that make customers choose you over competitors. Some engineers complained for six weeks. The board promoted you because you shipped.
The principle
You did not buy SAP to make developers happy. You bought it so they could stop thinking about infrastructure and start thinking about customer problems. The same logic applies today.
2025: The AI infrastructure decision
Today's decision is identical. Your engineers want to pick their preferred AI tool — maximum workflow fit, personal productivity optimization. Carl wants to build from scratch. You can let every team pick their own and watch your CISO shut it all down. Or you can pick infrastructure.
Not the best tool today. Infrastructure that will exist in 2028. One platform. One security review. One contract. One governance model. Engineers complain for six weeks. Then they adapt. Then they focus on customers instead of tooling debates.
The board's view
If that hot startup becomes the winner by 2028, your board will understand when you pivot then. But they won't forgive you for risking the company on unproven infrastructure today.